Saturday, March 7, 2026

The Four Workarounds

 

Your Weekly Staff Meeting | John Pearson Associates
Issue No. 550 of Your Weekly Staff Meeting required big help! So I recruited David Schmidt and my son, Jason, to help us think about a hot-off-the-press book on four workarounds that scrappy organizations leverage. (View our Zoom Review.) Fascinating, yet troubling! And this reminder: click here to download free resources from the 20 management buckets (core competencies). Plus, listen to Episode 3 of The Discerning Leader Podcast below.
 

Caution! While The Four Workarounds book is jammed with scrappy ideas on solving complex problems—you will likely not affirm some of the outcomes championed by the author. Still—it’s worth the read.
 
Strategies from the World's Scrappiest Organizations and the 3 Little Pigs!

You gotta love an author/professor from Oxford University’s Engineering Sciences Department and the Saïd Business School who spotlights the story of “The Three Little Pigs” to explain the thesis of his new book (just published on March 7, 2023).

If I were still a CEO, I’d buy four copies of The Four Workarounds—and schedule a four-hour team meeting. I’d leverage Paulo Savaget’s hilarious color commentary on “The Three Little Pigs” to explain his four workarounds. Then having previously delegated each of the four big ideas to four team members—I’d give each person 30 minutes to explain the concept of their assigned workaround. 

And then, I’d sit back and look forward to the creativity oozing all over our organization’s most complex problems.

This is a compelling book, but—CAUTION!—it may irritate your worldview and core values, but please read it. I absolutely love the title and the subtitle: 
And speaking of core values, the subtitle reminded me of a brilliant core value at Seattle’s Union Gospel Mission when Jeff Lilley was their president. Of their seven core values, this was my favorite: “INNOVATIVE & SCRAPPY: We are creative and innovative in our efforts to accomplish our mission.”

For this interesting book, I invited my son and co-author, Jason Pearson, and my longtime friend and consultant/mentor, David Schmidt, to join me for a Zoom Review. Click here.

Pearson, Pearson, and Schmidt 
on “The 4 Workarounds”


Click here to view our lively conversation.

As you’ll learn while viewing our Zoom Review, author Paulo Savaget features four types of “workarounds” that both for-profit and nonprofit organizations have leveraged to address their most vexing and complex problems. The four workarounds:

#1. Use a PIGGYBACK—when “there are other people or relationships that you can leverage.”
#2. Use a LOOPHOLE—when “there is a set of formal or informal rules that you dislike.”
#3. Use a ROUNDABOUT—when “there is a self-reinforcing behavior that can be influenced.”
#4. Use a NEXT-BEST—when “there are available resources that can be repurposed.”

Part I of the book (about 150 pages) gives stunning examples of how innovative business leaders, activists, and others have leveraged Piggybacks, Loopholes, Roundabouts, and Next-Best strategies to attack and solve very complex issues. He writes, “Workarounds are clever, unexpected, economical, and effective.”

In Part II, Savaget cleverly suggests how the Big Bad Wolf in “The Three Little Pigs” might use workarounds to satisfy his hunger for bacon! (LOL!) But he also notes how the pigs might respond with their own workarounds. A second example features Hilda, a German computer programmer, with a liberal worldview on immigration—and how she might use workarounds to help Syrian refugees to “become legally entitled to make a living” in spite of the German bureaucracy. (Pretty clever, actually.)

Caution! The author tilts toward fuzzy edges around values, ethics, and rules. In Part II, “Using Workarounds,” he urges us to “critically reflect on the value of deviance, zooming out to think about how workarounds can enable us to deviate effectively and gracefully from all sorts of conventions, from explicit rules to implicit norms.” He adds:

“We’ll explore how a workaround mindset necessitates a willingness to experiment quickly, fail productively, and repeat the process rather than conduct methodical assessments and define contingency plans.” (See also Burn the Boats and why the author suggests you "Throw Plan B Overboard!")

You’ll have to listen to our Zoom Review for more. Even better—read the book with your team members. I would start with some brainstorming on the “case study” of either the three little pigs or Hilda, the German activist.

And note! Savaget complains, “My pet peeve is when people say that you must think outside the box, and then they follow a one-size-fits-all brainstorming approach. Not every creative activity needs Post-its and flip charts!” (Oh! That hurts!!)

You’ll appreciate and learn from:

THE PIGGYBACK. The author documents how ColaLife, a nonprofit that began work in Zambia, piggybacked their life-saving remedy (previously with no distribution channels) by “designing the medicine’s triangular packaging that fit between bottles in Coca-Cola crates.” (See photo.) Coke was widely available everywhere--so they piggybacked on Coke's delivery system. At the time, childhood diarrhea was the second leading cause of death in children under five in Sub-Saharan Africa.



THE LOOPHOLE. Brazil was the location for a creative workaround orchestrated during COVID by the governor of a Northeast Region state with seven million people. Desperate for ventilators from China (but with no direct flights from China to Brazil), Governor Flavio Dino, a former federal judge, fought regulations and budgetary limitations to save his people. At both U.S. and Germany refueling stops, the ventilators were confiscated. Dino’s workaround through Ethiopia involved an ingenious series of loopholes. (Legal? Be sure to read “Confronting the Morality of Loopholes.”)

THE ROUNDABOUT. Paulo Savaget, who holds a PhD from the University of Cambridge, is also a Gates Scholar. He writes, “Roundabout workarounds disturb and redirect positive feedback loops, which lead to self-reinforced behaviors.” I’ll spare you the details here of one nation’s attempt to discourage public urination, but you can enjoy our Zoom Review conversation to get the details—and learn how to tap into people’s belief systems to “spark changes in their behavior.” (Here’s a short video.)

THE NEXT BEST. In 1972, attorney Ruth Bader Ginsburg (1933-2020), argued a sexism case in the Tenth Circuit Court of Appeals, with her husband, Marty, a tax specialist. “On the opposing bench was the solicitor general—the Ginsburg’s former Harvard Law School dean.” What to do? “Notorious RBG,” who served on the U.S. Supreme Court from 1993 to 2020, used a “Next Best” strategy to win the case on appeal. A champion of women’s rights, RBG argued Moritz v. Commissioner of Internal Revenue on behalf of a man who was being discriminated against. “By arguing from the position of a man’s diminished rights, RBG…successfully set a historic precedent that unequal treatment on the basis of sex is unconstitutional.” (Tune in to our Zoom Review for more details.)

There’s so much more, such as the bullet-point “prompts” for all four categories. NEXT BEST: “How can resources be reassembled in unconventional ways?” 

DON’T SKIP…the numerous innovations by nonprofits and why Pepsi’s PR backfired when they attempted to piggyback on the BLM movement. You can also learn how the author became a student of his boss (who “answered emails erratically”) and scheduled the perfect time for emails to arrive in his boss’s inbox (see page 245). 

Savaget also urges us to “Be Messy” and suggests that “Coming up with workarounds is more like playing with Legos than completing a puzzle: you have building blocks, and your challenge is to build something.”

WARNING: Your values and worldview may not align with every example (pro-choice, divorce loopholes, immigration, etc.), but as we discuss in the Zoom Review—it’s important to understand your own value system and respond in creative, innovative, and ethical ways when you leverage these four workaround strategies.

PROMOTE YOUR WORKAROUND! In the Zoom Review, you'll hear Jason's suggestion to email your organization's workaround strategy to the author, so he'll have more examples for his students at Oxford and for his next book! Contact Paulo Savaget.

To order from Amazon, click on the title for The Four Workarounds: Strategies from the World's Scrappiest Organizations for Tackling Complex Problems, by Paulo Savaget. Listen on Libro (7 hours, 2 minutes). And thanks to the publisher for sending me a review copy.



YOUR WEEKLY STAFF MEETING QUESTIONS:
1) For more ideas on workarounds, I’ve seen creative leaders use Thinkpak: A Brainstorming Card Deck, by Michael Michalko. (Read my review.) This brainstorming card deck has 56 cards including two instructional cards, with four or five cards for each of the nine key processes, plus seven cards with creative ways to evaluate ideas. It’s a brilliant instant brainstorming system. But one more caution! It could be dangerous to your boring, status quo! The S.C.A.M.P.E.R. process leverages the nine principal ways of changing a subject: Substitute something. Combine it with something else. Adapt something to it. Modify or Magnify it. Put it to some other use. Eliminate something. Reverse or Rearrange it. Should we use this resource on one of our complex problems?
 
2) Is “Innovative and Scrappy” one of our core values? If not, should it be? Read more from Patrick Lencioni and the four categories of values in his insightful Harvard Business Review article, “Make Your Values Mean Something.”


   

Mastering 100 Must-Read Books
Part 2: Books-of-the-Year

Book #21 of 100: Joy at Work

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #21 in Mastering 100 Must-Read Books
 
Joy at Work: 
A Revolutionary Approach to Fun on the Job 

by Dennis Bakke

 
Books #6 through #21 spotlight 16 books that I named the Book-of-the-Year from 2006 to 2020. Joy at Work, a 2006 bestseller, describes Dennis Bakke’s radical approach for bringing joy into the corporate and nonprofit workplace.
• Read my review.
• Order from AmazonJoy at Work
• Listen on Libro (9 hours, 28 minutes): 100% discount!
 • Download the 100 Must-Read Books list (from John and Jason Pearson)

In 2006, I had the privilege of facilitating an all-day workshop at the Drug Enforcement Administration in Washington, D.C. The CFO of the DEA had invited his finance team to read Joy at Work—and then go deep on how the principles and values applied to their important work.

Why was I the facilitator? Dennis Bakke, the author, was not available and recommended me. I came away so impressed with the men and women at the DEA—and their heart for service and lifelong learning. Bakke’s book is a must-read. (Click here to listen to the first three minutes of his book and why his father advised Dennis not to attend Harvard Business School. LOL!)

BONUS! In 2013, Dennis Bakke wrote a follow-up business novel to Joy at Work—further fleshing out his approach to decision-making and delegation. The story, if you’re gutsy enough to read it, will convince you that “decision-making is simply the best way in the world to develop people.”
• Read my review.
• Order from Amazon: The Decision Maker: Unlock the Potential of Everyone in Your Organization, One Decision at a Time, by Dennis Bakke
• Listen on Libro (4 hours, 23 minutes): 100% discount!
 

  
            


 

PEARPOD | TELLING YOUR STORY.
 
Do you need help tackling your most complex problems? As the author of The Four Workarounds notes, sometimes you need an outsider looking in—to give fresh eyes and insights to sticky issues. We can help! Contact Jason Pearson at Pearpod (Design, Digital, Marketing, Social).

 

The Discerning Leader Podcast, Ep. 3 (3/9/2023)

Listen to The Discerning Leader Podcast as Steve Macchia and Matt Scott, from Leadership Transformations, and John Pearson dialogue on the 10 phases of a spiritual discernment process—from Steve’s book, The Discerning Life: An Invitation to Notice God in Everything (John’s 2022 Book-of-the-Year). Click here for Season 25, Episode 3, "The Prayerful Process: Phases 4, 5, 6, and 7." (March 9, 41 minutes)

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.


JESUS REVOLUTION MOVIE!

My son, Jason, and I recently experienced the Jesus Revolution movie together. Two thoughts: 1) If you are a Christ-follower, definitely go see it. 2) If you are a seeker, definitely go see it. Experience it. 

MORE RESOURCES:

• BLOG: Pails in Comparison
• SUBSCRIBE: Your Weekly Staff Meeting eNews
• JOHN'S BOOK REVIEWS: on Amazon 
•WEBSITE:  Management Buckets
• BLOG: Governance of Christ-Centered Organizations

Friday, March 6, 2026

Grace Ambassador

 

Your Weekly Staff Meeting | John Pearson Associates
Issue No. 548 of Your Weekly Staff Meeting (Feb. 21, 2023) asks, “What’s on your name badge?” and “Is God up to something this month?” And this reminder: click here to download free resources from the 20 management buckets (core competencies), and click here for my review of Hardwiring New Leadership Habits. (Plus, check out The Discerning Leader Podcast below.)
 

John Jackson’s new book, Grace Ambassador, urges churches to flip the script on the 80/20 Rule—with 80% of us deployed “in the community as the Church distributed.”
 
Aircraft Carrier or Cruise Ship?

Imagine—if you really, really, truly believed that you were a Grace Ambassador! Imagine if that moniker was on your name badge:
   • At your workplace!
   • At your school!
   • In your neighborhood!
   • In your home!

Imagine—if the ripple effect of the Asbury Revival (some call it the Asbury Awakening) prompted thousands (millions?) of Christ-followers across the globe to really, really, truly engage with the world as Grace Ambassadors!

Church Gathered vs. Church Distributed! Imagine—if you flipped the script in local churches and just 20 percent of the church family “would be needed for the ministries of the Church gathered and 80 percent could be equipped and released for redemptive presence ministry in the community as the Church distributed.”

Every so often, over the decades, a book comes along and sparks a spiritual awakening. Books like:
• A Taste of New Wine, by Keith Miller
• Body Life, by Ray Stedman
• Discover Your Spiritual Gifts, by C. Peter Wagner
• Experiencing God, by Henry Blackaby
• What book(s) would you add?

Coincidence? Serendipitous? A God-wink? Perhaps as you follow the sparks from the Feb. 8, 2023, Asbury Revival, you too will thirst for next steps. Perhaps this is the book, in God’s timing, for this season:
John Jackson’s short book (just released this week) is profound, powerful, and prophetic. Think heart, mind, and soul—no surprise for a university president. The insights and bold challenges—also no surprise. The humor? A wonderful bonus. Read this:

“I am not sure how many of us would invite a modern-day Jesus to address our church leadership conferences, since His three years of public ministry left only 120 frightened followers in that Upper Room!”

“Full Employment Policy.” Caution! Jackson will disrupt your “lethal misbeliefs” and reorient your theology. What will it take to get people out of the pews and into their God-given kingdom assignments? This former pastor, ministry leader, and prolific author believes the church today needs a “full employment policy”—but it’s not what you’re thinking. He writes:

“Every Christian has received a specific calling of God to ministry. Do you know your place in God’s plan? The vast majority of us are not employed on a pastoral ministry team in a local church setting.
• That means our primary call to ministry—our place—is within a non-church setting.
• Our secondary call to ministry is within a local church family.”

What? The drill isn’t Sunday morning at eleven anymore?

In my old age, the final book I’d like to write will be titled, If You’ve Only Got an Hour-a-Week to Give to God—Come and Hear Me Preach! My opinion: that’s the dominant message of many local churches. Fill the pews on Sunday morning—and we’re all happy. (Don’t get me started.)

Jackson’s 20/80 rule is so, so contrarian. But just imagine when Grace Ambassadors—already equipped for service—deeply understand that their workplaces are “not a curse, but a calling.” Imagine! He asks us to affirm that the mission of the church is more like an aircraft carrier—not a cruise ship!

Note: Larry Peabody, author of God Loves Your Work, quotes a pastor who confesses, “…I had spent the majority of my time equipping my congregation for what they were called to do in the minority of their lives. This majority-minority disparity is rampant across the pulpits of America. It is fundamental that we need to address this Sunday-to-Monday gap.”

Jackson invests two chapters on spiritual giftedness with a memorable metaphor—this 2003 Super Bowl commercial spoofing the Cast Away movie, starring Tom Hanks. (View this 45-second hilarious video!)

 
“What’s in the package?” asks the FedEx executive/desert island survivor when, five years later, he delivers the FedEx box to its rightful owner—unopened, of course. View the 45-second video.

The memorable line: “What’s in the package?” That's what the curious FedEx executive/desert island survivor asks when he delivers the box. The woman at the door opens the box and answers, “Nothing, really, just a satellite phone, GPS locator, fishing rod, water purifier, and some seeds.”

Jackson notes, “This is how some of us live! We possess packages that contain exactly what we need, treasures right in front of our noses, and we do not even open them.” He adds, “Your treasure is your spiritual gift. If you are unaware of it, then it remains an unopened package that contains exactly what you need to find your place in God’s plan.”

I’m so grateful for leaders who helped me discover my spiritual gifts—and deploy them in God’s unique assignments for me. Reading these two chapters reinforced again my wonder and appreciation for God’s plan for the church. (See my Mistake #18 in Mastering Mistake-Making, “Not Understanding My Spiritual Gift Mix,” and Book #53 in Mastering 100 Must-Read Books.)

“Double Listening.” Today, culture is a mess. In summarizing each of the spiritual gifts noted in the Bible, Jackson quotes John R. W. Stott who acknowledged Karl Barth’s wisdom on the spiritual gift of teaching. “…the goal of the communicator, the teacher of God’s Word, is to practice ‘double listening’—taking the newspaper in one hand, the Bible in the other and building a bridge between the two, so the timeless truths of God’s Word connects with the reality of today’s news.” 

(In my seminary days, Dick Ottoson was my very innovative pastor. He would often do just that in Sunday services: read the headlines of the Chicago Tribune—and then pray through the problems on our behalf. Powerful!)

Second Reformation. Jackson is also praying—for a second Reformation. He is “…praying for a corporate revival as the Church of Jesus begins to release His grace and goodness to the world in every sphere of culture.” He challenges readers and leaders to affirm, “What season of life we are in and when it would be best to move into other realms of service.” 

Are you hanging on to your current assignment with clenched fists? Or like Jackson, are you praying that you “will have the spiritual maturity to serve in a different capacity for the sake of the Kingdom of God” when your current assignment is over and you enter a different season of life? (That takes spiritual guts!)

Hmmm. Asbury Revival this month. A new and powerful book this month. A new movie this month, Jesus Revolution (opening Feb. 24) chronicling the Jesus People movement of the 70s. Hmmm. What is God up to? In his book, Jackson also reminds us about the 1857 New York City revival (imagine!) when businessman Jeremiah Lanphier “started a noontime prayer meeting. His church had appointed him as a ‘city missionary,’ and not knowing what to do, he prayed a simple prayer: ‘Lord what wilt Thou have me to do?’” (Listen to the rest of the story here.)

To order from Amazon, click on the title for Grace Ambassador: Bringing Heaven to Earth, by Dr. John Jackson (foreword by Ed Stetzer). Listen on Libro (4 hours, 47 minutes). 



YOUR WEEKLY STAFF MEETING QUESTIONS:
1) John Jackson writes, “The concept and reality of grace is like a sumo wrestler—hard to get your arms around!” (He defines it further.) How would you define grace? If your name badge read “Grace Ambassador,” how might your life change?
2) Are your spiritual gifts deployed or, per Jackson’s metaphor, still in the FedEx box? Visit this website (for individuals and teams) for a discovery tool that provides you with a personalized analysis of your God-given spiritual gifts. What are your spiritual gifts—and do your co-workers and boss know them and encourage you to leverage your gifts in your workplace?
 
  

Mastering 100 Must-Read Books
Part 2: Books-of-the-Year

Book #19 of 100: Peter Drucker’s Five Most Important Questions

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #19 in Mastering 100 Must-Read Books
 
Peter Drucker’s Five Most Important Questions: 
Enduring Wisdom for Today’s Leaders 

by Peter F. Drucker, Frances Hesselbein, and Joan Snyder Kuhl

 
Books #6 through #21 spotlight 16 books that I named the Book-of-the-Year from 2006 to 2020. Peter Drucker writes, “Self-assessment is the first action requirement of leadership: the constant resharpening, constant refocusing, never being really satisfied.”
• Read my review.
• Order from AmazonPeter Drucker’s Five Most Important Questions
• Listen on Libro (2 hours, 55 minutes)  
• Download the 100 Must-Read Books list (from John and Jason Pearson)

Who is your primary customer? Peter Drucker writes that “the primary customer is the person whose life is changed because of your work.” As you think about Grace Ambassador and Drucker’s five questions (especially “Who is our customer?”), download Worksheet 2.1, “Local Church Simplified Segmenting Chart: Who is God calling you to reach and serve?” from the Customer Bucket. Click here.
 

  
            


 

PEARPOD | TELLING YOUR STORY.
 
Do you know the spiritual gifts of each person on your communication and marketing teams? Are you leveraging them? Do they view their story telling roles as a calling or a curse (per Grace Ambassador)? Are you leveraging the spiritual giftedness of your current volunteers? We can help! Contact Jason Pearson at Pearpod (Design, Digital, Marketing, Social).

 

Steve Macchia Invites John to Discern!

Listen to The Discerning Leader Podcast as Steve Macchia and Matt Scott from Leadership Transformations drill down with guest John Pearson on the 10 phases of a spiritual discernment process—from Steve’s book, The Discerning Life: An Invitation to Notice God in Everything (John’s 2022 Book-of-the-Year). Click here for Episode 1, "The Big Question (Phase 1)"  in Season 25, "A Process for Discernment" (Feb. 23) - 37 minutes.

MORE RESOURCES:

• BLOG: Pails in Comparison
• SUBSCRIBE: Your Weekly Staff Meeting eNews
• JOHN'S BOOK REVIEWS: on Amazon 
•WEBSITE:  Management Buckets
• BLOG: Governance of Christ-Centered Organizations


GOD LOVES YOUR WORK!
Pastoral Malpractice Confession! In God Loves Your Work, read Pastor Tom Nelson’s transparent confession. “About ten years into my ministry, I stood before my congregation and confessed to them . . . I’d come to the conviction that as a pastor I needed to confess my pastoral malpractice . . . For the first ten years of my ministry . . . I had failed to help people connect Sunday to Monday..." (Read more book reviews on the Pails in Comparison blog.) 

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.

Storytelling for Leadership & Influence

 

Your Weekly Staff Meeting | John Pearson Associates
Issue No. 674 of Your Weekly Staff Meeting (March 6, 2026) suggests 344 reasons to read another book on leadership. Really. Plus, click here for recent issues posted at the new location for John Pearson’s Buckets Blog, including my recent review of A Board Prayer: Explore Seven God-Honoring Board Practices, by Dan Bolin. Also, check out the 20 management buckets (core competencies) and more book reviews at the Pails in Comparison Blog.


Jeff Evans describes a new leader’s first day on the job: “Without a speech or a slogan, he communicated that a new culture was beginning—one where clarity of mission and unity of purpose were non-negotiable. It was his way of saying, ‘There’s a new sheriff in town,’ without ever needing to use the words.”
 

Every Leader Is a Storyteller

Hmmm. Jesus told stories (parables). Maybe storytelling is important. 

Jeff Evans writes, “This book is not a memoir, even though it draws from my life. It’s not a textbook, though it contains principles. It is a guided journey through moments that taught me what leadership really requires: the ability to tell the right story at the right time, with clarity, integrity, and presence.”
 How do I inspire you to trust me and read yet one more book? And do we really need another book on leadership? Yes—and this one will surprise you. 

The author, with a fascinating and diverse background, invites us into his memorable stories—and pricks a few nerves along the way. “…when a leader fails to bring clarity, confusion fills the space; and when confusion comes, someone must steady the moment.”

Who is Jeff Evans? (LOL—that’s his URL!) He has spent 40 years in boardrooms, war rooms, and those crisis moments when leaders are tested. His assignments and travels have spanned Reagan-era political campaigns to global ministries (leper colonies in Ethiopia), and meetings with Presidents, Rosa Parks, and Mother Teresa. The stories are stunning. The lessons learned: legendary.

This award-winning producer and leadership communications advisor explains: “Most leadership books teach external techniques. This one asks you to do harder work: to examine the story underneath the story. My hope is simple: that as you walk through these scenes with me, you will begin to see leadership not as a title or a position, but as a narrative craft—one that shapes the people around you every day, whether you realize it or not. 

“Every leader is a storyteller. And every story—yours included—has the power to move people to action.” (Yikes—that got my attention because I know many leaders who are terrible storytellers. This is a must-read.)

Scenes in the Leadership Stories:
• The “Diag” rally on the lawn at the University of Michigan: The 1984 counter-rally to Walter Mondale’s presidential campaign visit. Lesson learned: “I walked onto the Diag that morning as a volunteer. I walked away with the first hint that I might one day be a leader.”
• “People don’t follow data. They follow the story that makes the most sense of the moment they’re living in. Reagan gave the country a story of possibility. Kemp gave America a story of empowerment. Lousma gave Michigan a story of service and integrity.” Lesson learned: “Watching them didn’t just inspire me. It taught me how influence actually works.”

The Presidential Motorcade Story (a memorable metaphor!)
• Ever learned leadership as a driver in a presidential motorcade? Jeff Evans, then a student at the University of Michigan, attended a Secret Service briefing and then drove a vehicle in President Reagan’s motorcade. Oh, my! 
• Lesson learned: “Leadership moves like a motorcade. And the story established before anyone moves is what keeps the whole formation together.” Evans adds, “The story had been framed before anyone arrived. And that framing created the clarity that made the moment work. You can feel when clarity is present. You can feel when it’s missing. It changes the air in the room. It changes the way people stand, the way they react, the way they absorb information.”


Pop Quiz: “Framing” the Story!
Why read yet one more book on leadership? Because you’ll gain a new appreciation for how leaders “frame” the story. (Pop Quiz: Write a one-sentence definition of what it means to "frame" a story. And no…you can’t ask AI.)

The author reveals fascinating examples of how the most effective leaders “frame” a story. (See Chapters 3, 7, 8, 12, 13, 14, and 15.) Evans elaborates in Chapter 14, “Influence from Outside the Frame.” (Maybe my favorite chapter.)

“Leadership doesn’t always announce itself from the spotlight. More often, it works from the edges, from the places where framing happens and momentum is shaped. It lives in the voices that steady a chaotic moment, in the organizations that reassert their identity, in the candidates whose clarity alters the trajectory of a race even when they don’t win it.”

And this about a California legislator on his first day as party leader: “His first act in office sent a message no one misunderstood. On day one, he released the entire support staff—every aide, every analyst, every administrator—and invited each of them to reapply for their positions. No automatic carry-overs. No protected roles. No assumptions.”

“Without a speech or a slogan, he communicated that a new culture was beginning—one where clarity of mission and unity of purpose were non-negotiable. 
It was his way of saying, ‘There’s a new sheriff in town,’ without ever needing to use the words.”

Uncharacteristically (because I’m old school), I read this book on my Kindle—and, honest, I highlighted 344 quotes, passages, and take-aways. Way too many to include here (you’re welcome!)—and I’m likely leaving out the content that you may need the most for your current leadership situation—so another reason why you should read this book.

I loved these practical zingers from Chapter 3—perfect for your weekly staff meeting:
• “When you name the moment in plain, human language, people stop inventing private interpretations. They settle. They exhale. They can finally stand on the same ground.”
• “Role clarity doesn’t make teams rigid. It makes them free. It stops energy from leaking through overlap, hesitation, and quiet resentment.”
• “That kind of clarity isn’t micromanagement. It’s stewardship.”
• “Most leaders don’t realize how often they speak in fog."
• “Clarity is kindness.”
• “Clarity is not an accessory to leadership. It is the condition that makes leadership possible—and it begins in the unseen discipline of a leader who refuses to lead from fog.”

I was fascinated by the author’s Marine One stories. (In 2022, I posted my review of Inside Marine One by Col. Ray "Frenchy" L'Heureux.) Jeff Evans expands on the leadership lessons learned from observing the team behind the president’s helicopter. Chapter 4 is must-read: “The Silent Language of Precision.”
   • “When tasks are rushed, when deadlines slide, when the small things are treated carelessly, people don’t merely notice the lapse; they feel it. Doubt creeps in. Confidence weakens. Teams become hesitant, unsure when the next misstep will appear. Without ever intending to, the leader has created a secondary narrative, one that fights against the goals they’re trying to advance.”
   • “The pilot did not teach a class that day—no guidelines on leadership. Yet he delivered one of the clearest lessons of my life: precision steadies the people who are watching.”
   • “I’ve watched organizations over the years that struggled, not because they lacked talent or resources, but because precision had been treated as an accessory rather than a core part of the culture.”
   • “Teams flounder when they cannot sense steadiness above them.”

Chaos Is Contagious!
   • “Marine One didn’t leave me with an inspirational quote or an emotional surge. It left me with a standard. The lesson was simple, but it carried depth that I would grow into over the years: how you execute tells the story that people will believe.”
   • “A leader can talk about excellence all day long. But only precision proves it.”
   • “Chaos, I learned early, is contagious.”
   • “I’ve watched leaders inherit teams already worn thin—by broken promises, constant pivots, and years of inconsistency. In those moments, speeches don’t help. Vision statements don’t heal fatigue. What changes the atmosphere is something far less dramatic: a pattern of steadiness. Small decisions handled well. Problems addressed without panic. Follow-through that doesn’t depend on applause.”
   • “Morale doesn’t recover all at once. It returns quietly—the moment people stop bracing for the next misstep. The moment they realize the leader will show up the same way tomorrow as they did today. The moment precision replaces unpredictability.”

You’ll find another 300 relevant leadership lessons and insights from this award-winning author. Who should read this book first?

TO ORDER FROM AMAZON, click on the title for Storytelling for Leadership & Influence: How Leaders Frame Meaning, Shape the Moment, and Rebuild When the Story Breaks, by Jeff Evans. And thanks to California State Senator John M. W. Moorlach (Ret.) for recommending this book.

 
 
YOUR WEEKLY STAFF MEETING QUESTIONS:
1) Each of the six sections of Storytelling for Leadership & Influence concludes with perfect content and questions for your weekly staff meetings. “Leadership Reflection” gives value-added reminders, and “How to Apply This” ensures that leadership lessons are learned. (Why don’t all books do this?) Example: In describing a ministry set-back in Ethiopia that required a “Plan B,” the author asks us to answer three questions: 1) Name your mission in one sentence; 2) Name the current plan in one sentence; and 3) If the plan dies today, where does the mission still live—and what would faithfulness look like there? (Evans adds: “Plans break. Purpose relocates.”)
2) Jeff Evans warns, “If you preach calm but respond with volatility, the room won’t remember your values. It will remember your temperature.” Assignment: Share a recent example of this principle. (Or listen to "Being a Non-Anxious Presence" on The Mentored Podcast, with Carson Pue and Ingrid and Chuck Davis. Or, read Day 13 in Finding Courage.)
 
   
SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #42 of 99: The Church & The Parachurch

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #42 of 99 in our series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.
 
The Church & The Parachurch: 
An Uneasy Marriage  

by Jerry White (1983)

Back in 2009, I wrote that many megachurches often look more like parachurches than "local churches." And in many "parachurches" today, I find that they are functioning more in tune with a biblical model of "church" than do many local churches. Yet there are excesses on both sides, some sad and some even hilarious. Many pastors still distrust parachurches—and block the doors. "All they want are my best volunteers and their money."
   • Reviewed in Issue No. 148 (July 21, 2009)
   • Read my review on Amazon.
   • Order from Amazon.
   • Management Bucket #2 of 20: The Customer Bucket.

Jerry White’s book, published in 1983, is still relevant today—40 years later! I believe churches can learn from parachurches—and vice versa. Update! In the foreword to the 2025 book from IVP, Beyond Church and Parachurch, by Angie Ward, Jerry White writes that “little has changed, yet everything has changed.”
 
He adds, “Tensions still exist between local churches and mission movements (parachurch agencies). Theology, competition, money, and perception still pervade the landscape of the church.” He notes the “seismic changes in our culture and technology” and shrinking denominations, yet the growing megachurch movement. Hmmm. After rereading Jerry White’s 1983 book, let’s read this 2025 book about moving “From Competition to Missional Extension.”
 

CLICK HERE FOR BOOKS BY JOHN

    
“If you have $10,000 to spend, invest $5,000 in researching and understanding the market.” That’s an insight from Bob Hisrich noted in The Customer Bucket chapter in Mastering the Management Buckets. See page 31, in the workbook, to learn why you must “Ask people what their real needs are, then shut up, and listen, listen, listen.” (Read more Hisrich insights here.)

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.


Max De Pree’s “Gentle Storytelling Style”

More than 300 board governance blogs by John Pearson (and guest bloggers) are archived at ECFA’s Governance of Christ-Centered Organizations Blog. John wrote 30 blogs on the jam-packed wisdom in Max De Pree’s little book, Called to Serve. In their tribute to this remarkable leader, Fuller Seminary wrote, “…in a gentle storytelling style, [Max] shared his vast knowledge and wisdom about leadership and management, always emphasizing putting people first.” Read “Called to Serve: Max’s Most Memorable Message (1924–2017).”

MORE RESOURCES:

• BLOG: Pails in Comparison
• SUBSCRIBE: Your Weekly Staff Meeting eNews
• JOHN'S BOOK REVIEWS: on Amazon 
•WEBSITE:  Management Buckets
• BLOG: Governance of Christ-Centered Organizations


The Shroud of Turin: An Immersive Experience
Orange County, Calif.

On March 7, I will join friends from our church and visit this stunning museum on the Shroud of Turin. (It will be my third visit—and it’s inspiring every time.) Read the “review” of my first visit hereMore info here.

360 Degree Immersive Theaters. “Three immersive theaters allow you to witness pivotal moments from Jesus' life in cinematic marvel, explore the Shroud of Turin through a state of the art multimedia presentation, and experience the Risen Jesus as documented by his disciples and eyewitnesses. This extraordinary fusion of science, history, and art concludes with Jesus' own question, ‘Who do you say that I am?’

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.

Wednesday, March 4, 2026

Hardwiring New Leadership Habits

 

Your Weekly Staff Meeting | John Pearson Associates
Issue No. 546 of Your Weekly Staff Meeting (Feb. 10, 2023) highlights a nettlesome question from Dick Daniels: “Does development develop?” Hardwiring New Leadership Habits is a must-read! And this reminder: click here to download free resources from the 20 management buckets (core competencies). And click here to listen in on “The Next Chapter With Charlie Podcast” as Charlie Hedges interviews me this week about mistake-making.
 

Dick Daniels notes that your team likely includes three groups: Expectation Exceeders, Expectation Meeters, and Expectation Missers. So…are you good with the status quo, or is it time to hardwire new leadership habits?
 
No Way!

Been there. Done that.

You’re a fly-on-the-wall at Global Organization Resources Inc.’s annual senior team three-day offsite retreat. Everyone’s prepared. Planning for the next year, the 10 leaders have thoughtful ideas on GOR’s strengths, weaknesses, opportunities, and threats.

Then it happened! On Day 2, “Synthesis Day,” the CFO, Wilson, threw a monkey wrench onto the agenda. Wham! (And he’s “usually the quiet one in the corner who’s looking over his spreadsheets.”) His big beef? GOR was spending way too much on developing their people.

And no surprise, Wilson had his facts and figures. “It’s the warm, fuzzy expenditures that make us feel better…” he said. But the people development budget was three times more than what their two largest competitors spend annually.

The team's response at the CFO's disruption? “I was shocked. We were shocked. Say what?” And with that testy opening, Dick Daniels treats leaders and readers to a master class in leadership—at all levels—with this nettlesome question, “Does Development Develop?” (OK—geniuses! Prove that one to your number-crunching CFO.) The answers are in this book:


“No way,” I thought. When Dick Daniels alerted me to his new book, I tilted toward skepticism. “What more could he possibly write about?” Daniels is a stunning thinker and writer—and his previous books are so comprehensive that I named both as my books-of-the-year in 2015 and 2021. So…hasn’t he already said it all?

• Leadership Briefs: Shaping Organizational Culture to Stretch Leadership Capacity (2015 Book-of-the-Year: read my review)

• Leadership Core: Character, Competence, Capacity (Leadership Multipliers) - (2021 Book-of-the-Year: read my review)

No way! (Er, um…way!)

Hardwiring New Leadership Habits: Does Development Develop? is jam-packed with ready-to-use action steps and insights—coupled with a memorable metaphor: how to connect three “wires” to hardwire new leadership habits. The book is short and crisp and brings a holistic clarity to that pesky question: does development develop? 

How much does your organization spend (or invest) in people development? Dick Daniels writes, “The motivation in developing team members is either proactive or reactive. Companies spend money proactively to move the needle from good to great in specific aspects of one’s leadership.” 

“The other approach is a reactive investment to address problem areas or deficiencies in one’s leadership approach. Our assumption is that leadership represents learned competencies. Great leaders never stop growing, so they never stop learning and applying what they learn.”

And this warning: “Sometimes the reactive initiative is a last attempt to help a team member before deciding whether to retrain, reassign, or release and replace them.” He agrees with Lisa Lang, in her ATD article, “Enter the Learning Zone,” who writes:
 “What individuals learn in school is no longer enough
to sustain a career. Learning must be embedded into employees’ daily lives at work to facilitate lifelong learning.”

Just 170 pages, the take-aways in this hot-off-the-press book are remarkable:
   • The matrix contrasting No Organizational Investment vs. Organizational Investment (horizontal) and Organizational Value vs. No Organizational Value (vertical). The no/no quadrant: “Leads to Organizational Atrophy.”
   • Why the leadership development mission must address all levels: supervisors, managers, and leaders.
   • What happens when there is an absence of “a succession planning leadership pipeline from the company’s talent pool”—and why the development vision is so critical.

ALERT! “One of the toughest leadership transitions is the move from operational leader to strategic leader,” writes Daniels. He notes the “seven seismic shifts” that must occur per the HBR article, “How Managers Become Leaders,” by Michael D. Watkins. Example: “Bricklayer to Architect.” Click here to read the article or click here to order HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders”). Serendipitously, Watkins’ book, The First 90 Days, happened to be in the rotation today for the second book review below (Book #17 of 100).

THERE’S MORE!
• The Character and Competence matrix: 
   --High Character/Low Competence: “I like you but I don’t respect you.”
   --High Character/High Competence: “The Leadership Capacity Multiplier”
   --Low Character/Low Competence: “Your days are limited here.”
   --Low Character/High Competence: “I respect you but I don’t like you.”

• “The New Nine Box Grid”perhaps the most important five-page chapter on leadership ever written. (Honest!) Chapter 3, “Hardwire Connection #3,” describes three groups: Expectation Exceeders, Expectation Meeters, and Expectation Missers. How are you currently addressing those with Low Potential and Low Performance? And…how are you inspiring and retaining those with High Potential and High PerformanceI’d buy this book just for this chapter.

• Stunning questions that enrich clarity:
   --10 Culture Questions (#3: “What are the spoken and unspoken rules, and does anyone get a pass?”)
   --“The Stay Interview” from SHRM (read more)
   --Personal Reflection Tool: a 21-day exercise, with your coach, for self-assessment at the end of each day.
   --10 Organizational Diagnosis Questions (scale of 1 to 10): How valued is development in your organization? Example: “Just hire someone soon” vs. “We have a leadership pipeline.”
   --The Johari Window Model: Do you know anyone in the “Known to Others” and “Not Known to Self” quadrant? That’s the “Blind Spot.”

Bottom Line: If you’re a senior leader—and you think you don’t need this book, you may have a blind spot. And speaking of blind spots (read this), bestselling author Marshall Goldsmith endorsed Dick Daniels’ book and called it “Powerful!” I agree.

Does development develop? How would your team—and your CFO—answer this pesky question?

And by the way, I was wrong. Dick Daniels does have a lot more to write about—and I have a lot more to learn. So will Hardwiring New Leadership Habits be my 2023 Book-of-the-Year? No way! (But…I’ve been wrong before.) 

To order from Amazon, click on the title for Hardwiring New Leadership Habits: Does Development Develop? by Dick Daniels. (Click here to read a two-page article by Daniels in TD Magazine.)



YOUR WEEKLY STAFF MEETING QUESTIONS:
1) In Chapter 8, “Hardwire Connection #8: Avoid Tripping the Ten Circuit Breakers,” Dick Daniels warns about “circuit breakers” that can dismantle a people development culture. He writes, “Among the three levels of a development culture, leading yourself is always harder than leading the team or even leading the organization.” He quotes Lee Iacocca: “The speed of the boss is the speed of the team.” Do you agree or disagree—why?

2) Daniels includes 15 antonyms for hardwired: “unplanned, accidental, acquired, artificial, careless, disorder, external, flexible, foreign, incidental, negligent, slack, spontaneous, superficial, and thoughtless.” Oh, my! Would any of these words apply to the development culture in our organization? 
 
  

Mastering 100 Must-Read Books
Part 2: Books-of-the-Year

Book #17 of 100: The First 90 Days

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #16 in Mastering 100 Must-Read Books
 
The First 90 Days: 
Proven Strategies for Getting Up to Speed Faster and Smarter

by Michael D. Watkins

Books #6 through #21 spotlight 16 books that I named the Book-of-the-Year from 2006 to 2020. The author of The First 90 Days uses a helpful acronym, “STARS,” that describes four transitions: Start-up, Turn-Around, Realignment, and Sustaining Success.  Warning! A successful CEO of a Turn-Around may fail at a Realignment.

• Read my review.
• Order from AmazonThe First 90 Days
• Listen on Libro (6 hours, 58 minutes) 
• Download the 100 Must-Read Books list (from John and Jason Pearson)

The “STARS” theme oozes through all the chapters. The author gives examples across all sizes of organizations, including an astounding example from Coca-Cola. Warning leaders than no one is immune from the perils of transition, he discusses the CEO stint of Douglas Ivester, promoted to Coke’s CEO in 1997, after serving three years as president and COO.

“But Ivester was unable to make the leap from COO to CEO. He refused to name a new COO, even when strongly pressed to do so by Coke’s board of directors. Instead, he continued to act as a ‘superCOO’ and maintained daily contact with the sixteen people who reported to him. His extraordinary attention to detail which had been such a virtue in finance and operations, proved to be a hindrance in his new position. Ivester could not free himself from day-to-day operations enough to take on the strategic, visionary, and statesmanlike roles of an effective CEO.”

The Wall Street Journal even piled on. (Read my review.)
 

  
            


 

PEARPOD | TELLING YOUR STORY.
 
How robust is your leadership succession pipeline for your communications and marketing teams? Are you attentive to retaining great people and addressing under-performing people? We can help you enrich your pipeline with creative approaches. (Every role does not require exactly 40 hours of work per week!) Contact Jason Pearson at Pearpod (Design, Digital, Marketing, Social).

 

Charlie Hedges interviews John on The Next Chapter Podcast

"Mastering Mistake-Making (Part 1 of 2)" is the topic on this week's podcast of The Next Chapter With Charlie Hedges. LOL! Charlie labels John a "Master of Mistake-Making" in this 35-minute interview on the book John and Jason Pearson wrote in 2021. Charlie started podcasting before most of us could even spell the word. This is Episode 268. Listen here or on Apple Podcasts or Spotify.

More on the book here.

MORE RESOURCES:

• BLOG: Pails in Comparison
• SUBSCRIBE: Your Weekly Staff Meeting eNews
• JOHN'S BOOK REVIEWS: on Amazon 
•WEBSITE:  Management Buckets
• BLOG: Governance of Christ-Centered Organizations


CULTURE IS
THE WAY

Matt Mayberry, a corporate consultant and former Chicago Bears linebacker, shares this culture definition from two leaders: “Culture tells us what to do when the CEO isn’t in the room, which is of course most of the time.” Read Mayberry’s new book, Culture Is the Way: How Leaders at Every Level Build an Organization for Speed, Impact, and Excellence. Find more book reviews on the Pails in Comparison blog. 

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.

The Four Workarounds

  Issue No. 550 of  Your Weekly Staff Meeting   required big help! So I recruited David Schmidt and my son, Jason, to help us think about a ...