Monday, October 27, 2025

Delivering the WOW




Issue No. 661 of Your Weekly Staff Meeting (Oct. 27, 2025) suggests you read this book and then ask your boss or board for the OK to conduct more research on creating a WOW culture—by taking a cruise! Plus, click here for recent issues posted at the NEW site for John Pearson’s Buckets Blog, including Choosing the Opposite: How the Sermon on the Mount Helps Us Rethink Our Assumptions, Recalibrate Our Instincts, and Rediscover the Way of Jesus. Also, check out the 20 management buckets (core competencies).


Tired of the status quo—uninspiring programs, products, and services? Read Delivering the WOW—and then ask your boss or board for the OK to do more research on a Royal Caribbean cruise!
 

This Book Checks All the Buckets!

Try this with your board or boss. “I just read a new book about ‘Delivering the WOW’—and to research how to improve our organization’s culture, I need to take a cruise, OK?” Step one: read this book.
Recently a leader asked if there was ONE book that I recommend to leaders. (I gave him two titles, based on his role.) But now I’ll tell him to read this one first! It checks all the leadership and management boxes (I mean “buckets”). Really. You’ll love it. 

To deliver a taste of what Richard Fain learned as the chairman and CEO of Royal Caribbean Group over 33 years, I’ve aligned his wisdom with my 20 buckets. (And by the way, Fain remains as chairman of the enterprise, but no longer has an office at the Miami headquarters. He must have read the book, The Hero’s Farewell: What Happens When CEOs Retire (read my review). 
 
OUR CAUSE
1) The Results Bucket. The results speak for themselves. “…the market value of Royal Caribbean is now larger than any airline, hotel chain, or tour operator in American. And more than all the other cruise lines combined.” (Five brands with 68 ships!)

2) The Customer Bucket. When you read this book, whenever you see the words “cruise,” or “cruising,”—drop in your organization’s product, program, or service. Example: “We had set our goal as transformational change, but cruising [insert your program here: ______] wasn’t known for transformational actions.” 

Almost every chapter would align with “The Customer Bucket,” but in Chapter 2, “’Good Enough’ Isn’t Good Enough,” you’ll find this: “Historically, our competition was viewed as being other cruise lines.” Not Royal Caribbean! Instead, the steering committee’s goal: “how to inspire guests to choose our vacations over Marriott hotels, Walt Disney World, or Las Vegas resorts.” And this: “How would we avoid making the kind of safe, incremental improvements that group decision-making is known for?"

3) The Strategy Bucket. As the just-appointed CEO in 1988, Fain met with his three new bosses (the three owners had just invested $550 million in Royal Caribbean)—and “they expected to hear me articulate exactly how we would make that vision a reality. No pressure.” He outlined the 1988 Strategic Plan (very simple):
   #1. Don’t screw it up.
   #2. Improve revenue.
   #3. Improve revenue.
   #4. Control costs.

That was it! All three owners were “strong-willed,” yet “over a full day of discussions, we examined and reexamined and re-reexamined every aspect of the opportunity. We explored different strategies, tested various scenarios, and took turns playing devil’s advocates to challenge our assumptions."  

4) The Drucker Bucket. I don’t know if Peter Drucker ever enjoyed a cruise, but you'll recognize his wisdom channeled throughout this fascinating book. This CEO, like Drucker, was very, very big on achieving alignment, not consensus (watch for that theme in other books). Richard Fain writes, “Consensus is much easier to achieve than alignment and feels good in the beginning because everyone is satisfied. Pleasing all feels good. But that good feeling only lasts a brief moment; the wishy-washy compromises endure forever.” 

5) The Book Bucket. The author is a life-long learner and this is fascinating: Every chapter begins with a half-page maritime definition. Examples: “All hands on deck.” “Know the ropes.” My favorite: why we use “starboard” and “port” to designate the right and left sides of a ship—and how to remember that. (I learned that memory trick on our family’s sailboat while "learning the ropes" in the Pacific Northwest.)

6) The Program Bucket. “…guests on Sovereign commented that the downlights in the massage rooms glared in their eyes. As part of my due diligence, I personally tested the massage rooms and checked the lighting. After many massages diligently taken to study the issue, I concluded that the complaint was valid. We redesigned the ceilings and installed cove lighting. I booked additional massages to ensure the issue was properly resolved. (It was a sacrifice I was willing to make.)

OUR COMMUNITY
7) The People Bucket. Imagine: 100,00 staff members (100,000 issues!). So note this wisdom from the author: “The real issue is usually fit, not fitness.” Fain, who was named by Barron’s as one of the “30 World’s Best CEOs”—three years running, explains:

“I saw a vivid example of this when we shifted two senior executives to new roles. In the morning, one of them came to me and said his new second-in-command, Sam, was useless and that he would like to replace him with Kevin, his former number two. In the afternoon, the other executive said exactly the opposite: Kevin was useless, and she wanted to replace him with Sam. Obviously, Kevin and Sam couldn’t simultaneously be useless and fantastic. The issue wasn’t their ability; it was their chemistry with new leaders. Sam and Kevin swapped positions, and it worked out very well. The issue wasn’t performance; it was fit.” (Read more in Chief Executive magazine.) 

8) The Culture Bucket. “The best learning does not come from formal training programs but rather from existing employees instilling the company’s culture in the next generation. Good training can teach the mechanics, but delivering the WOW requires magic, and that can’t be taught; it can only be demonstrated by example.” 

9) The Team Bucket. Before being named CEO of Royal Caribbean, one of Richard Fain’s early assignments was to inspire the board to build a fifth ship—their largest ever. “The two Norwegian owners had diametrically opposing views.” What to do?

“We quickly decided that our first meeting would not focus on the project itself but on how we would work together.” He adds, “An all-day meeting just to get oriented and start to know each other was unusual in the 1980s, and it is almost unthinkable today.” (Homework: master the four social styles.)

10) The Hoopla! Bucket. This entire book will feed your hoopla! yearnings. Quick—order Delivering the WOW for your International Executive VP of Hoopla! (What—you haven’t selected this person yet?) Did you know that 16 Royal Caribbean ships have ice-skating rinks and they are the largest employer of figure skaters in America?


Visit the largest cruise ship in the world!

12) The Donor Bucket. Must-read: Chapter 9 on how the company survived the COVID pandemic when global cruising was disrupted. Royal Caribbean’s “RCL Cares” program included an “empathy fund” to assist crew members that were back home, but struggling financially. “Ultimately, the fund reached $70 million.”

12) The Volunteer Bucket. Read how the company increased empathy between office employees on land and shipboard people. “In order to bridge that divide, we came up with the idea that office employees and senior ship’s officers should occasionally serve the crew a dinner on board.” (Read how a “guest” made the CEO squirm when there were only five, not six, shrimp on his dinner plate!)

13) The Crisis Bucket. On 9/11 (where were you that day?), Royal Caribbean had 50,000 guests and 20,000 crew members aboard their ships. Would any committee-created crisis plan pass muster (or cut the mustard)? “On balance, I believe our performance in handling the short-term issues after 9/11 were commendable. However, our handling of the longer-term consequences was, at best, adequate. And at Royal Caribbean, ‘adequate’ is a failing grade.”

OUR CORPORATION
14) The Board Bucket. Somehow the Miami management team’s proposal for a “tiny tweak to our iconic crown-and-anchor logo,” ended up as a lengthy boardroom discussion. Fain comments, “I didn’t have a view on the logo, but I didn’t think it was right for us as a board to involve ourselves in such management decisions. My concern wasn’t about branding; it was about proper governance. It was about the proper role of the board and how decisions got made.” 

15) The Budget Bucket. Penny-pinchers need not apply! Yikes! To bless and WOW their crew members who face “the hardship of long months away from loved ones,” the company bought 50,000 computer tablets! One unexpected result: a job applicant heard about the Royal Caribbean’s generosity and said, “That’s the kind of company I want to work for.” (See Chapter 5, “It’s the People, It’s the People, It’s the People.”) 

One more: when surveys revealed guests liked the cabins, but didn’t love their cabins (especially the mattresses), rather than upgrading the mattresses over time (easier on the budget), Royal Caribbean replaced every mattress on every ship—in one fell swoop. (Imagine the invoice for that!)

16) The Delegation Bucket. Sure…classic delegation is a given—but what if team members (and ship architects) suffer from “incrementalism”—continuous improvement, yet slow and boring? You’ll borrow this idea: at the beginning of a project, use a “press release” as a design tool. Is the idea transformational—or same old/same old? Brilliant. (See Chapter 7, “Innovation in Ship Design.”)

17) The Operations Bucket. “Delivering the WOW” will impact all the buckets, but this one might surprise you about the art of ship design. “To ensure that we maintained a good balance, we adopted a rule of thirds. The rule of thirds calls for new projects to be:
   • one-third traditional,
   • one-third evolutionary, and
   • one-third revolutionary.”
LOL. The author reminds us of the scene in Back to the Future, “where Marty, having traveled back to the 1950s, performs Chuck Berry’s ‘Johnny B. Goode’ at a high school prom.”

 
Travel back to the 1950s in Back to the Future (view this 6-minute YouTube clip) and then read why Marty stops playing and says, “I guess you guys aren’t ready for that yet.”

18) The Systems Bucket. There’s a system now in 2025 for tracking guests in an emergency evacuation—but there wasn’t in 1998 when the Monarch of the Seas ran aground off St. Maarten. Imagine: “As the response team assembled, our immediate challenge was to help roughly 2,300 passengers who were about to be evacuated onto an island with no available hotel rooms.” The airline guide (remember those?) was consulted—and “the next morning’s flights had exactly eight available seats. Now, we only had to assist the remaining 2,292 people.” Yikes!

19) The Printing Bucket (aka The Communication Bucket). When developing their “GOLD Anchor Standards” for team members, they created the acronym GOLD: “Greet the guest, Own the problem, Look the part, and Deliver the WOW.” 

20) The Meetings Bucket. Brilliant! When a meeting of the company’s travel agent advisory board almost capsized (the agents had serious complaints—and hijacked the meeting), the executives listened. The result: a new acronym: ETDBW (easy to do business with). 

There’s more. At a later internal meeting of executives to solve that problem, not much was solved! “So, we didn’t end the meeting. Instead, we restarted it with a determination to rethink our response. As with the design of new ships, if we wanted transformational change, we couldn’t achieve that with a series of incremental improvements.”

REMINDER! Go on a cruise and research how to instill the WOW into your culture. At least…read this book. (And for my camp and conference center colleagues: this is a must-read. Really.)

TO ORDER FROM AMAZON, click on the title for Delivering the WOW: Culture as Catalyst for Lasting Success, by Richard Fain. Listen on Libro. And thanks to the publisher for sending me a review copy.


YOUR WEEKLY STAFF MEETING QUESTIONS:
1) What’s the best book you’ve read in the last three years that “checks all the buckets?” Jeffrey Sonnenfeld, senior associate dean for leadership studies at Yale School of Management praises Delivering the WOW and says it “offers a library of wise maxims to guide future leaders across industries, across sectors, across oceans, and across continents." I agree! (Sonnenfeld is the author of The Hero’s Farewell: What Happens When CEOs Retire (read my review), and the HBR article, “What Makes Great Boards Great.”

2) On a scale of one to five (five is outstanding), rate your organization on its competence in each of the 20 management bucketsOr…at least…share an example of how you’re addressing one or two competencies in creative ways. For ideas, read my review of Becoming Trader Joe: How I Did Business My Way and Still Beat the Big Guys. (Order the book.)
 
   
SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #31 of 99: The Hole in Our Gospel

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #31 of 99 in our series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.
The Hole in Our Gospel (2025 Edition): 
What Does God Expect of Us? The Answer That Changed My Life
and Might Just Change the World 

by Richard Stearns (Feb. 4, 2025)

I titled my 2009 review, “Not Mother Teresa in a Business Suit.” Rich Stearns, then president of World Vision U.S., writes transparently. Warning! This is not an easy book to read. You might want to skip it. But if you have the courage, read at least the first 50 pages of Rich Stearn's personal story and then you're hooked—and you’ll read the whole book. Don't delegate your reading on this one. It's that important.
   • Reviewed in Issue No. 134, April 7, 2009.
   • Read my review on Amazon.
   • Order from Amazon (2025 edition).
   • Listen on Libro (12 hours, 21 minutes) – Listen free to the first three minutes of Chapter 9, “One Hundred Crashing Jetliners.” (Yikes!)
   • Management Bucket #11 of 20: The Donor Bucket.

The author asks, "What does God expect of us?" Stearns carefully balances Scripture, his own pilgrimage from CEO of Lenox (the fine tableware and gift company) and his corporate Jaguar...to the Ugandan thatch hut of another Richard (this one a 13-year-old, with two younger brothers, and no parents). Along this reading journey, your heart will break often, but you'll be blessed to learn what God is doing around the world.
 

CLICK HERE FOR BOOKS BY JOHN

    
Read Chapter 2, "The Customer Bucket," about "The Engel Scale" and a fictitious pastor, Tom, "who has a gift for preaching but really doesn't know his people." Great discussion material for church boards.

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived here at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.


Nonprofit Boards!
Oct. 30, 2025
Irvine, Calif.


The Barnabas Group/Orange County is hosting a seminar (no fee!) at Concordia University in Irvine, Calif., on Oct. 30, 2025, Thursday 7:30 – 11:30 a.m. Nonprofit CEOs and board members (and pastors) are invited to learn about “The 8 Big Mistakes to Avoid With Your Nonprofit Board: How Leaders Enrich Their Ministry Results Through God-Honoring Governance.” Presented by John Pearson, with co-pilot Mike Pate, you'll receive the new workbook at the seminar. (Or order today from Amazon.) Register here

Monday, October 20, 2025

Lost in Transition

 




Issue No. 603 of Your Weekly Staff Meeting (April 11, 2024) spotlights the most disastrous and the most successful ministry successions. Must-read: Steve Woodworth’s new book, Lost in TransitionPlus, click here to download free resources from the 20 management buckets (core competencies), and click here for more book reviews. Also, read my recent review of The Gift of Rest, by Senator Joe Liberman (1942-2024). Bonus! Read this week’s blog on the song, “White Rabbit,” by Jefferson Airplane, in our toe-tapping feature, Johnny Be Good, spotlighting 45 songs from yesteryear.
The author of Lost in Transition quotes Tommy Thomas who, sadly, reports that only 20 to 25 percent of Christian nonprofit successions are “grand slams.” 
 

 
The Most Disastrous & Successful Ministry Successions

“I am amazed that so many boards miss this,” writes Steve Woodworth. In his chapter on “Respecting the Outgoing Leader,” he describes a nonprofit organization board that bobbled the baton handoff between the outgoing CEO and the new CEO. 

Besides hurt feelings, inadequate mentoring for the new CEO, a weakening of the culture among the staff, and a drop in revenue—one more avoidable misstep occurred: “at least two donors have stopped making annual million-dollar gifts.” I urge you to read:
Oh, my. Steve Woodworth, CEO of Masterworks, has been around the block—and he took notes. It’s not pretty, but there’s hope.  

He quotes Edgar Sandoval, who followed Rich Stearns as World Vision’s CEO. “According to Edgar, every new leader should ask the former leader, at regular intervals,
   • ‘How are you doing?
   • How are you feeling?
   • How am I making you feel?’”

Woodworth adds, “That kind of simple, direct communication shows appreciation and respect. It will be welcomed more than you can imagine by a former leader who isn’t sure if they’re still wanted.”

In the chapter, “Just for Board Members,” the author suggests that boards make a commitment “that when your leader turns 55 or 60, you will have annual conversations about what a succession looks like.” He quotes from the helpful book, Next, by William Vanderbloemen and Warren Bird, “Every leader is an interim leader.”

Time out! All of this is important, but honestly—do we really need another book on CEO succession planning? (Certainly, the succession literature is abundant—see my “Baker’s Dozen” below.) So should I read this? I wasn’t sure—but then I did. Lost in Transition’s “five key factors” are very strong. And Woodworth populates his points with actual transitions (the good, the bad, and the ugly—oh, my). 
 
When I finished reading this the book,
I emailed four leaders who have transitioned recently.
 “I hope my succession consulting was helpful to you and your boards—but I missed a few things that Lost in Transition points out. It’s not too late to read this book. And I’ll send you a Chick-fil-A gift card once you’ve texted me that you’ve read this book. It’s just 135 pages.”

“The Five Key Factors That Will Make or Break Your Succession” include:
   1. Boards Don’t Know What They Don’t Know
   2. Culture Is King
   3. Humility Is the Secret Ingredient
   4. Respect Your Outgoing Leader
   5. Clear Communication Makes It All Go

View this March 25, 2024, YouTube conversation between Robby Angle, president of TrueFace, and  Steve Woodworth on the book, Lost in Transition.


I underlined wisdom on dozens and dozens of pages. You will too.
   • A McKinsey & Company consultant notes that “studies show that as many as 46 percent of executive transitions at leading organizations are regarded as failures or disappointments.”
   • On false assumptions: “I’ve learned in my talks with current CEOs that many have an almost phobic fear of remaining too long in their post.”
   • From Vanderbloemen and Bird: “…successions from first-generation leaders to second-generation leaders are the least likely to go well. In fact, too often they end up more like a divorce than a wedding.”
   • “There should always be an emergency ‘hit-by-a-bus’ strategy that can be implemented on a moment’s notice.” (My suggestion: screen the ECFA Governance Toolbox “hit-by-a-bus” video at your next board meeting—and facilitate the exercise.)
   • Learn why Rich Stearns, World Vision’s CEO from 1998-2018, affirmed Bob Andringa’s help with this: “We got off to a honeymoon start that never really ended.” (Extra Credit! Read The Hole in Our Gospel, by Rich Stearns.)

There’s much more, especially on the humility factor (for all parties, including the board):
   • 3 Questions for the Outgoing Leader: “Am I adopting the attitude God desires for me in this transition? Am I doing all I can to support my successor? Am I leaving my ministry in the best possible position for continuing effectiveness for the Lord?”
   • The three important qualities of a search committee chair. (Hint: “Time and energy.”)
   • “Finding the sweet spot” for outgoing leaders is not easy. Read about John (not me!) who “failed at retirement” within the first 24 hours! He confessed, “I’m a micromanager by nature. I didn’t know it would take so much energy to keep my hands off things.”
   • Read how humility (and emotions) played out in transitions among four leaders of A3, the pastoral transition between pastors Bob Russell and Dave Stone, and David Ashcraft’s pastoral transition and his admission, “I found I had to constantly confess, ‘God, I’m so sorry. I’m being stupid here.’”
   • Note: I would add this must-read: Andrew Murray’s powerful 60-page book, Humility.

Bottom Line: I picked up about a dozen insights (fresh, new approaches) that I wished I had understood much earlier; and also had passed along to clients over the years. You will read this book with renewed hope. You should probably order two copies!

To order from Amazon, click on the title for Lost in Transition: Lessons from the Most Disastrous & Successful Ministry Successions, by Steve Woodworth with James Lund. And thanks to Kingdom Life Publishing for sending me a review copy.


 

13 Succession Resources
& 13 Questions for Your Board

Inspire your board and CEO to read Lost in Transition—and also ask three or four other board members to each read and report on one additional resource listed here:

#1. More Lessons From the Nonprofit Boardroom: Effectiveness, Excellence, Elephants! by Dan Busby and John Pearson. (Read my review.)  Read Lesson 8: “Design Your Succession Plan—NOW! What if your CEO is hit by a bus?” Read the blog by Bill Frisby. QUESTION: Do you have a current emergency succession plan?

#2. ECFA Governance Toolbox Series No. 4: Succession Planning: 11 Principles for Successful Successions - “Every CEO is an Interim CEO.” (Read my review.) Purchase the toolbox and video. Read my 11 blog posts on the 11 principles for succession planningQUESTION: Does your current CEO need a coach?

#3. Succession: Seven Practices to Navigate Mission-Critical Leadership Transitions, by Peter Greer and Doug Fagerstrom, with Brianna Lapp. (Read my review.) QUESTION: The authors list five mistakes that boards often make in successions. What might be one of these mistakes?

#4. Next: Pastoral Succession That Works, William Vanderbloemen and Warren Bird. (Read my short review.) QUESTION: How will you address the “elephant in the room” in your next leadership succession?
 
#5. The Hero’s Farewell: What Happens When CEOs Retire, by Jeffrey Sonnenfeld. (Read my review.) QUESTION: Of the four types of CEO departures, what fits your organization’s culture? (Pick one: The Monarch’s Departure, The General’s Departure, The Ambassador’s Departure, or The Governor’s Departure.) 

#6. Boards That Lead: When to Take Charge, When to Partner, and When to Stay Out of the Way, by Ram Charan, Dennis Carey and Michael Useem. (Read my review.) The authors recommend that boards ask new CEOs to draft their succession plan immediately (and the annual self-assessment should measure progress). QUESTION: Do you have an updated CEO succession plan?

#7. “The Last Act of a Great CEO,” by Thomas J. Friel and Robert Duboff (Harvard Business Review, January 2009). Read the article. The authors note: “For departing CEOs who aren’t full-blown narcissists, pride can get in the way. The experience of losing power, feeling cast aside, and perhaps being struck hard by the fact of aging is enough to bruise even the most durable ego. 

“One ex-CEO we interviewed made a wry comment on his experience: ‘The first day after I left, I sat in the back seat of the Mercedes and it didn’t go anywhere.’” QUESTION: Will your organization squander your outgoing CEO’s intellectual capital to “simply evaporate,” or will you creatively create a humble partnership between the “old” and the new CEO?

#8. “The Most Beautiful Baton Passes One Could Ever Hope For. How the collaboration and friendships amongst the CEOs of A3 have turned succession-planning theory on its head.” Read this March 13, 2023, article by A3’s Noel Becchetti. QUESTION: Name a baton pass that was not pretty!

#9. You're Not the Person I Hired! A CEO's Survival Guide to Hiring Top Talent, by Janet Boydell, Barry Deutsch and Brad Remillard. (Read my review.) QUESTION: What are the top-10 hiring mistakes—and how do you avoid them?

#10. The Perfect Search: What Every Nonprofit Board Member Needs to Know About Hiring Their Next CEO, by Tommy Thomas, with Nick Isbister and Robert C. Andringa (Read my review.) QUESTION: With more than two million nonprofit organizations in the U.S., the authors estimate that there are more than 60,000 active CEO searches every year! So how do you compete to hire the right CEO for your organization, when your current CEO retires, leaves, dies or is terminated?

#11. Managing Transitions: Making the Most of Change, by William Bridges. (Read my review.) The author writes, “It isn’t the changes that do you in, it’s the transitions. Change is not the same as transition. Change is situational: the new site, the new boss, the new team roles, the new policy. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal.” QUESTION: Do you agree?

#12. “Nice Farewell Dinner, But Where’s My Plaque?” Read this blog I posted for ECFA about appropriately honoring your outgoing leader. QUESTION: What’s your CEO’s love language?

#13. The Presidents Club: Inside the World’s Most Exclusive Fraternity, by Nancy Gibbs and Michael Duff. (Read my review.) This book is a leadership case study on multiple levels. CEOs in transition (retirement, termination or promotion) will especially appreciate this revealing inside look at the new guy/old guy relationships in the Oval Office. The book will trigger all your emotions (as it did for each president): mad, glad and sad. QUESTION: Can you name a U.S. president that blessed the outgoing president?
 
    
Mastering 100 Must-Read Books
Part 13: In Search of Global Perspectives

Book #73 of 100: Collision Course

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #73 in Mastering 100 Must-Read Books
Collision Course: 
Carlos Ghosn and the Culture Wars
That Upended an Auto Empire 

by Hans Greimel and William Sposato

Books #71 through #76 spotlight six fascinating looks at diverse cultures—in search of global perspectives. And speaking of succession planning (!), this book chronicles how former Nissan CEO Carlos Ghosn escaped from Japan in an equipment storage box, “the kind used to transport clunky but delicate audio equipment.” (Apparently, not every plan requires out-of-the-box thinking.)
    • Read my review.
    • Order from AmazonCollision Course
    • Listen on Libro (12 hours, 54 minutes).
    • Download the 100 Must-Read Books list (from John and Jason Pearson).

In my review I list nine reasons you should read this book. Reason #1: Leadership Complexity. Imagine—you’re the CEO and/or chairman of not one, not two, but three major companies (Nissan, Renault, and Mitsubishi). Does it really work? Was Carlos Ghosn’s rockstar status a one-off risky experiment, or is this the new global leadership trend? Ghosn was “the first person to serve simultaneously as the CEO of two Fortune 500 companies.” 

Relevant today? How many organizations, formally or informally, do some megachurch pastors lead? Does it really work? What might go south fast?
 

CLICK HERE FOR BOOKS BY JOHN

      
 


 

TheShroudFilm.com 
Learn why The Shroud of Turin is the most studied artifact in history. Does it show proof of the resurrection? From the bloodstain evidence we know the linen burial shroud did cover a man who suffered a brutal crucifixion, but we can also see details that go beyond a typical Roman form of execution to wounds particular to those suffered by only Jesus, as recorded in the gospel stories. From Robert Orlando and Jason Pearson, discover this new documentary now streaming.
TheShroudFilm.com

 

Song #14 of 45:
"White Rabbit"


Listen to “White Rabbit,” sung by Grace Slick of Jefferson Airplane, for Song #14 of 45 in our blog series, Johnny Be Good. Read why singer/songwriter Grace Slick no longer uses alcohol or marijuana.

Reminder: Guest bloggers invited! More info here.


Nonprofit Financial Oversight

Read why I wrote, “If the Peabody Awards had a category for best opening paragraph, I’d nominate Michael Batts for the opening in his book, Nonprofit Financial Oversight: The Concise and Complete Guide for Boards and Finance Committees, by Michael E. Batts, CPA. Read my review. And for more book reviews, visit the Pails in Comparison Blog


Saturday, October 18, 2025

Choosing the Opposite

 






Issue No. 660 of Your Weekly Staff Meeting (Oct. 18, 2025) highlights a book urging you to choose the opposite like George Costanza did on one episode of Seinfeld. (See Matthew 5-7.) Plus, click here for recent issues posted at the NEW site for John Pearson’s Buckets Blog, including Work How You Are Wired: 12 Data-Driven Steps to Finding a Job You Love. Also, check out the 20 management buckets (core competencies).

Oops! The author of Choosing the Opposite confesses to impatience during COVID at her local Chili's restaurant. (That's never happened to you, right?)

Wait...what? Seinfeld and the Sermon on the Mount?

The author of Choosing the Opposite begins, “What if every instinct, every decision you’ve made up to this point, has led you further from where you really want to be?” And with that, Tammy Melchien launches page one with a Seinfeld episode! (You’ll appreciate this book.)
 
The author continues, “I’m Gen X, and I’m a teaching pastor, so if there’s a spiritual principle to be gleaned from the classic TV sitcom Seinfeld, I’m going to find it. Which is why the more I think about what it’s like to follow Jesus, the more I’m reminded of one specific episode.”

Remember this one? “On the show, most things in life go wrong for lovable loser George Costanza. ‘My life is the complete opposite of everything I want to be,’ he complains. ‘Every instinct I have, in every aspect of life, be it something to wear, something to eat—it’s all been wrong.’”

View this 5-minute clip from Seinfeld:

George does the opposite in this 5-minute clip from Seinfeld, Season 5, Episode 22, “The Opposite.”

Tammy Melchien adds that Seinfeld “…is meant to be absurdist. After all, it’s a show about nothing. This isn’t the kind of thing that makes sense in the real world.” Agree?

“Well, suspend your disbelief for a moment,” she adds, “as I suggest something that may seem just as absurd: I’m not sure whether Jesus is a Seinfeld fan, but I believe he is calling us to embrace our own George Costanza moment.”  Counterintuitive?
“What if every instinct, every decision you’ve made
up to this point, has led you further from where you want to be?

“What might happen if you did the opposite.”

Yikes! Now I’m hooked! What possible relationship will Melchien contrive between Seinfeld and the Sermon on the Mount from Matthew 5-7?

“God-Flavors” and “God-Colors.” Would “choosing the opposite” make sense today? Was Jesus really serious when he encouraged his followers to be salt and light? Melchien thinks so. “As salt, we are to bring out the ‘God-flavors’ of the earth. As light, we are to bring out the ‘God-colors’ of the world.” (Think about those descriptions from The Message.) Then this:

“Our role as salt and light is to reveal the presence of God and the availability of his Kingdom, which means we impact the world not by becoming something great but by making Jesus greatly known.”

You’re Busy. I know. Who has time to read yet-one-more-book on the Sermon on the Mount? Haven’t we read enough books and heard enough sermons? (More blah, blah, blah maybe?) Wait...

About 30 percent into the book—I wondered: Keep reading? Is she just preaching to the choir? Does Tammy Melchien actually choose the opposite herself—as Jesus taught? (Apparently, not all the time.) She describes a moment in 2020 “…in the throes of the COVID-19 Pandemic”—when she ordered a to-go dinner from Chili’s. “… at the time, they were one of the few restaurants with curbside pickup—and I am a sucker for getting food without having to get out of my car.”

Fast forward—where's the food? Waiting and waiting (and grumbling)… she finally went into the restaurant. “Most of the people in the waiting area were remarkably calm. Everything about my body language communicated that I was not. Finally, after 50 minutes of waiting, my food arrived. I grabbed the bag, didn't say anything to anyone, and left the restaurant in a bit of a huff.

“That's when I remembered what was on the face mask I was wearing: the words Community Christian Church. And I felt the Spirit’s conviction.”

She confesses, “It’s not like I threw a tantrum in the restaurant, but in a situation when I had the opportunity to be a person of grace, I chose to be a person of self. I tried to imagine what it would be like to walk back into that waiting area—after my visible display of irritation—and ask, ‘Could I tell you about the difference Jesus has made in my life?’ If I were the woman who worked there (or the super chill Uber Eats driver who didn't seem to mind waiting), I would not have been interested in what the church lady had to say.”

Oh, my. The author admits, “I didn't bring out any ‘God-flavors’ in Chili's that evening. I didn’t give any evidence that ‘God-colors’ were present. Instead, simply because my barbecue ribs were late, I diminished my influence. I tossed flavorless salt into the world.”

Yikes! Her transparent disclosure reminded me of the rude airline traveler who pushed ahead of me at the United counter some years back because, he said, “I have a plane to catch!” (Duh!) And honest—on the back of his t-shirt in large print: “Men of Integrity.” (Those Promise Keepers shirts should have come with a training manual.)

But…if you’re like me—affirming the “upside-down” theology of the Sermon on the Mount (“Really good content, Jesus!)…and quick to point out the flaws in authors, pastors, and fellow passengers…

…but less self-aware to see how Matthew 5-7 relates to me—my actions, my attitudes, my heart—then join me in reading Choosing the Opposite, not once, but twice.

While reading this book, a friend shared a song with me—a perfect companion to the author’s commentary on Jesus’ invitation to the humble fishermen to come down to the lakeshore. “Come, follow me.” She writes, “But though the invitation was straightforward, the implications were incredible: he was asking them to travel from one reality to another, not just with their bodies, but with their hearts, souls, and minds.” (Think about that.)

ENJOY THIS SPECIAL SONG:

Listen to “Pescador De Hombres: You Have Come Down to the Lakeshore” and picture Jesus with you on the sand with your little boat. What will you do? Fish or follow?

And by the way—don’t think that the author’s humor and rather short book (just 178 pages, plus notes) will let you off the hook. Choosing the Opposite is deep and wide. Like Dallas Willard's counterintuitive wisdom on pearls and pigs, the author's "terrible addition" to Matthew 19 (Jesus and children), and six "radical" insights: "This is what this opposite approach to relationships looks like." Oh, my.

TO ORDER FROM AMAZON, click on the title for Choosing the Opposite: How the Sermon on the Mount Helps Us Rethink Our Assumptions, Recalibrate Our Instincts, and Rediscover the Way of Jesus, by Tammy Melchien. Listen on Libro (4 hours, 55 minutes). And thanks to NavPress for sending me a review copy.


YOUR WEEKLY STAFF MEETING QUESTIONS:
1) The author intersperses stunning quotes from others, such as Dallas Willard and John Ortberg. Describing the Kingdom of God and the kingdoms of earth, Ortberg says of the latter, “And that kingdom is junked up by sin.” QUESTION: Are you expecting something more from the “kingdoms of the world” than God promises? 

2) Need to prepare a thoughtful staff meeting talk? Use Tammy Melchien’s three-point outline from her book’s subtitle: “How the Sermon on the Mount Helps Us Rethink Our Assumptions, Recalibrate Our Instincts, and Rediscover the Way of Jesus.” QUESTION: What assumptions do we have about you and me being broken (“junked up by sin”) that impacts how we treat each other, per the Sermon on the Mount?
 
   
SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #30 of 99: Humorists

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #30 of 99 in our series, “Second Reads.” The big idea: REREAD TO LEAD! Discover how your favorite books still have more to teach you and the people you’re coaching and mentoring.
Humorists: 
From Hogarth to Noel Coward 

by Paul Johnson (Nov. 23, 2010)

Fifteen Funny Folks! Paul Johnson (1928-2023) profiles 15 humorists in this book, including Benjamin Franklin, G.K. Chesterton, Toulouse-Lautrec, W.C. Fields, Laurel and Hardy, The Marx Brothers, James Thurber, Noel Coward, and others. He includes Groucho's famous line, "I don't want to belong to a club which would have me as a member." 
   • Reviewed in Issue No. 321, April Fool’s Day, 2015!
   • Read my review.
   • Order from Amazon.
   • Management Bucket #10 of 20: The Hoopla! Bucket

LO! & LOL: ABRAHAM AND SARAH. Paul Johnson says "the Old Testament contains 26 laughs, which do not form any particular pattern or expand our knowledge of why people laugh. The first occurs in chapter 17 of the book of Genesis, and is the first time a case of laughter was recorded in words, about 1500 BC." (It's when God appeared to Abraham. "Lo! Sarah, thy wife, shall have a son!" Read Johnson or Genesis for the punch line!)

Note: I’ve reviewed numerous books by Paul Johnson (all memorable), including Jesus: A Biography from a Believer.
 

CLICK HERE FOR BOOKS BY JOHN

    
Read Chapter 10, "The Hoopla! Bucket," for a "Flipchart Affirmation eXercise" (F.A.X.)—a creative way to bless your team members at your next weekly staff meeting.

IMPORTANT NOTICE! Effective Oct. 1, 2025, all 657 eNews issues, previously archived on Typepad.com are slowly (!) being moved to a new website here. New book reviews will also be archived here at John Pearson’s Buckets Blog. Or, click here for John’s recent book reviews on Amazon.


Nonprofit Boards!
Oct. 30, 2025
Irvine, Calif.


The Barnabas Group/Orange County is hosting a seminar (no fee!) at Concordia University in Irvine, Calif., on Oct. 30, 2025, Thursday 7:30 – 11:30 a.m. Nonprofit CEOs and board members (and pastors) are invited to learn about “The 8 Big Mistakes to Avoid With Your Nonprofit Board: How Leaders Enrich Their Ministry Results Through God-Honoring Governance.” Presented by John Pearson, you'll receive the new workbook at the seminar. (Or order today from Amazon.) Register here


Coming!

Watch for my review of Delivering the Wow: Culture as Catalyst for Lasting Success (Oct. 21, 2025), by Richard Fain, chairman (and former CEO) of Royal Caribbean Group. How’s this for a one-page strategic plan? (See page 64.)
1) Don’t screw it up.
2) Improve revenue.
3) Improve revenue.
4) Control costs.

 

Thursday, October 16, 2025

The Guns of August

 






Issue No. 651 of Your Weekly Staff Meeting (July 11, 2025) chronicles the first month of World War 1—a stunning Pulitzer Prize-winning account, The Guns of August. Plus, click here for recent eNews issues posted at John Pearson’s Buckets Blog, including my recent review of Speak, Memorably: The Art of Captivating an Audience. And, check out the 20 management buckets (core competencies).


In 1914, taking a page from the Volunteer Bucket—and fearing the Germans would capture Paris at the start of World War 1—the French military inspired taxi drivers to transport 6,000 troops “to the hard-pressed front.” Proudly, 600 taxis lined up for the 60-kilometer trip (twice!), with each taxi carrying five soldiers. It was “the last crusade of the old world,” wrote Barbara Tuchman. (Pictured: “Renault Taxi de la Marne” or “Marne Taxi”a hackney carriage automobile manufactured by the French automaker Renault.)



“The Best Book on Management—and Mismanagement”


In 2021, when I reviewed Becoming Trader Joe, by Joe Coulombe, the chain’s founder, I was stunned to read what he said about The Guns of August. 
“It’s the best book on management—and, especially, mismanagement—I’ve ever read.” So, of course, I had to read it. For my Northern Hemisphere readers, it’s the perfect summer read, but bring a pen! 
 

The Guns of August: 
The Pulitzer Prize-Winning Classic 
About the Outbreak of World War I 

by Barbara W. Tuchman (1962)
 

In March 2024, the “Five Best” weekly column in the Wall Street Journal named The Guns of August one of the “Five Best on Geopolitics.” Adm. James Stavridis summarizes this classic: “Tuchman’s theme is simple if chilling: that endless miscalculation, faulty communication, false narratives and plain stupidity, coupled with almost willful obstinance—all preventable—caused millions of deaths.”

Also last year, Elon Musk recommended 11 audiobooks—and you guessed it: The Guns of August was on the list. Plus, the book was selected by the Modern Library as one of the 100 best nonfiction books of all time. Are you a listener—not a reader? No problem. Listen to the book on Libro (just over 19 hours).

Author Barbara Tuchman (1912-1989) won two Pulitzer Prizes. She was a superb writer and researcher. But oh, my—this warning: the 2004 paperback is 640 pages! And honest, I read every word except for the 80 pages of sources and notes. On most pages, I underlined one or more arresting insights.
You’ll leverage many of the book’s teachable moments at your weekly staff meetings. (“Annika—you’re absolutely right! The Guns of August has a memorable chapter on how to avoid that mismanagement mess!”)

But here’s my dilemma: my meager attempt to review a Pulitzer Prize-winning book will be totally inadequate. Where to start? And where to stop? (Tom Pryor, a faithful eNews reader sent this wisdom recently from Ecclesiastes 6:11, “The more the words, the less the meaning.” That would apply to me—but apparently Barbara Tuchman never got the memo.)

So…let’s start with a quick overview—since your WW1 history might be a bit rusty. And sadly, even the casual reader will find immediate points of relevance to 2025: Iran, Israel, Gaza, Ukraine, Russian, India, Pakistan. (Lord, we pray for peace.) Here are two short videos to remind you about World War 1:

 
View WW1 Oversimplified, Part 1 (6 min.) on YouTube.
 
 
View WW1 Oversimplified, Part 2 (7 min.) on YouTube.
 
I mentioned that the book by Trader Joe’s founder inspired me to read The Guns of August. In my review of Becoming Trader Joe, I wrote that Coulombe’s book checked all 20 boxes in my Management Buckets filing system. Ditto The Guns of August! So here goes:
 

Note: In the quotes below, I do not always identify which nation or which general messed up. (Read the book!) Apparently political and military mismanagement infects all nations. As Donald Rumsfeld noted in his book, Rumsfeld’s Rules (per Helmuth von Moltke the Elder),
“No plan survives first contact with the enemy.”


THE CAUSE
BONUS CONTENT is posted at John Pearson's Buckets Blog.

#1. THE RESULTS BUCKET.  Foch “…taught the necessity of perpetual adaptability and improvisation to fit circumstances. ‘Regulations,’ he would say, ‘are all very well for drill but in the hour of danger they are no more use . . . You have to learn to think.' Another aphorism he made familiar during the war, ‘De quoi s'agit-il?’ (What is the essence of the problem?)” (This reminded me of the book, Fall in Love With the Problem, Not the Solution.)

#2. THE CUSTOMER BUCKET. (Don’t neglect one of your key customers: your own staff!) The Secretary of the Navy for Germany, who had served in that role since 1897, and was “the father and builder and soul of the German Fleet,” was not allowed to see the secret war plans “for the weapon he had forged.” On July 30 “when the operational orders were shown to him he discovered the secret: there was no plan. The navy, whose existence had been a chief factor in bringing on the war, had no active role designed for it when war came.” (Read this classic war book by General McChrystal.)

#3. THE STRATEGY BUCKET. “…General Ferdinand Foch, was the molder of French military theory of his time. Foch’s mind, like a heart, contained two valves: one pumped spirit into strategy; the other circulated common sense.”

OOPS! Colonel Grandmaison, “an ardent and brilliant officer delivered two lectures at the War College in 1911 which ‘had a crystallizing effect.’” However, “Colonel Grandmaison grasped only the head and not the feet of Foch’s principles.”
Ultimately, the French war doctrine (the 'eight commandments') was all offense and little defense.”
 
#4. THE DRUCKER BUCKET. “The army that had been given him to command was crumbling under him. He became a cavalry officer and divisional general and did the thing he knew best. With seven of his Staff on horses commandeered from some Cossacks, he rode off to take personal command under fire, in the saddle where he felt at home.” (Note: Ironically, the “Peter Principle” theory demonstrated here—that a person rises to their level of incompetence—was not a principle that Peter Drucker affirmed. Read this.)

#5. THE BOOK BUCKET. Regarding the Minister for War, General Sukhomlinov, the foreign minister noted, “It was very difficult to make him work but to get him to tell the truth was well-nigh impossible.” Honored with the Cross of St. George as a “dashing young cavalry officer in the war of 1877 against the Turks…”, the general “believed that military knowledge acquired in that campaign was permanent truth.”

He was not a lifelong learner and he hated the new “firepower” innovations compared to the reliability of saber, lance, and bayonet. He boasted, “As war was, so it has remained . . . all these things are merely vicious innovations.
Look at me, for instance; I have not read a military manual for the last 25 years.” (This reminded me of what Gen. Jim Mattis said about the importance of reading. Read Call Sign Chaos, my 2019 book-of-the-year.)

#6. THE PROGRAM BUCKET. “Unlike General de Langle of the Fourth Army whom Joffre had just found calm, confident, and ‘perfectly master of himself’—the one essential duty of a commander in Joffre’s eyes—Ruffey appeared nervous, excitable, and ‘imaginative to an excessive degree.’ As Colonel Tanant, his Chief of Operations, said, he was very clever and full of a thousand ideas of which one was magnificent but the question was which.” Ruffey was replaced. (Read more on thinking.)

THE COMMUNITY
BONUS CONTENT is posted at John Pearson's Buckets Blog.

#7. THE PEOPLE BUCKET. The people profiles in The Guns of August—incredible. (Did I mention the author won the Pulitzer?) “Gluttony for work and a granite character had overcome lack of a ‘von’ to win for Captain Erich Ludendorff the right to wear the coveted red stripes of the General Staff…”

“Deliberately friendless and forbidding…[he] remained little known or liked.” And this: “…even as he grew in eminence he moved without attendant anecdotes, a man without a shadow.”

#8. THE CULTURE BUCKET. Boots, wheels, and hoofs! “During the day as the boots and wheels and hoofs of the German ranks overran villages and trampled fields of ripe grain, the shooting increased and with it the vexation of the German troops, who had been told that the Belgians were ‘chocolate soldiers.’”

#9. THE TEAM BUCKET. “Beginning August 7, the mustache, the eyes and the pointing finger over the legend, ‘Your Country Needs YOU’  were to bore into the soul of every Englishman from a famous recruiting poster. For England to have gone to war without Kitchener would have been as unthinkable as Sunday without church.” (Read more about teams in the military.)
 

Posters across England in 1914 featured the plea from Field Marshal Lord Kitchener, Secretary of State for War, “Your Country Needs YOU.” (Picture credit.)

#10. THE HOOPLA! BUCKET. “Unlike Moltke, who during his brief tenure as Commander in Chief never went to the front or visited field armies’ headquarters, Joffrey was in constant and personal contact with his commanders. Placidly ensconced in the back seat of his car, he would be driven on his rounds at 70 miles an hour by his appointed private chauffeur, George Bouillot, three times winner of the Grand Prix auto race.”

#11. THE DONOR BUCKET. (If you’re a donor to your church and nonprofit causes, you may have heard about “donor fatigue.” But that's nothing compared to battle fatigue!) “The terrible trampling of French military hopes in the past month had instilled caution in the hearts of some. Others were as fervent apostles of the offensive as ever and had an answer for every counsel of caution. Joffre was present, listening to their arguments recorded by his aide-de-camp, Captain Muller. ‘Troops at the end of their strength? No matter, they are Frenchmen and tired of retreating. The moment they hear the order to advance, they will forget their fatigue.’”

#12. THE VOLUNTEER BUCKET. In the book’s “Afterword,” one paragraph is worth reading multiple times. When Germany was close to capturing Paris, the French military inspired taxi drivers to transport 6,000 troops “to the hard-pressed front.” They did! “Enthusiastically, the chauffeurs emptied out their passengers, explaining proudly that they had to ‘go to the battle.’” Proudly, 600 taxis lined up for the 60-kilometer trip (twice!), with each taxi carrying five soldiers, “the last crusade of the old world,” as Tuchman termed it. (Now in 2025, my gut tells me that churches and nonprofits could leverage the Volunteer Bucket even more creatively. Check out these six books.)

#13. THE CRISIS BUCKET. Picture this. The British Cabinet has hurriedly assembled at 10 Downing Street in London. Should Britain declare war on Germany? The ultimatum deadline: 11 p.m.

“They decided to wait. In silence, each encased in his private thoughts. They sat around the green table in the ill-lit Cabinet room, conscious of the shadows of those who at other fateful moments had sat there before them. Eyes watched the clock ticking away the time limit.
'BOOM!' Big Ben struck the first note of eleven, and each note thereafter sounded to Lloyd George, who had a Celtic ear for melodrama, like ‘Doom, doom, doom!’"


View the full-length movie, The Guns of August (1964, black & white), on YouTube (1 hour, 40 minutes).

THE CORPORATION
BONUS CONTENT is posted at John Pearson's Buckets Blog.

#14. THE BOARD BUCKET. The British had adopted khaki uniforms after the Boer war, and the Germans had changed from Prussian blue to field-grey, yet in 1912, “French soldiers still wore the same blue coats, red kepi, and red trousers they had worn in 1830 when rifle fire carried only two hundred paces…” and armies had no need for concealment. At a parliamentary hearing, a former War Minister cried, “Eliminate the red trousers? Never!”

The result? Messimy wrote after the war, “That blind and imbecile attachment to the most visible of all colors was to have cruel consequences.” (Boards, councils, and committees also meander into mismanagement. So when should boards “stay out of the way?” Read Boards That Lead.)

#15. THE BUDGET BUCKET. No champagne! “Officers complained because Moltke refused to allow champagne at mess and because fare at the Kaiser’s table was so meager it had to be supplemented with private sandwiches after dinner.”

#16. THE DELEGATION BUCKET. “With characteristic economy Joffre replied, ‘You are wrong.’ In his opinion it was not for a generalissimo to explain but to give orders. It was not for a general to think but to carry out orders. Once a general had received his orders he should carry them out with a mind at rest, knowing it to be his duty.”

And this: “One of the causes of the debacle . . . was that general officers would not direct operations from their proper place in the rear but led from the front;
‘they performed the function of corporals, not commanders.’”

#17. THE OPERATIONS BUCKET. The French military’s organizational structure created an “unbridgeable gulf” between Operations, Intelligence, and other sections. “All day TroisiĂ©me read the reports, handed them around, criticized, disputed, and refused to believe them if they pointed to conclusions that would require the French to modify their plan of offensive.” (For more, read Operation Mincemeat and watch the movie about WW2 trickery.)

#18. THE SYSTEMS BUCKET. The Germans didn’t lead like Napoleon on a white horse, but envisioned leadership in the field “from a house with roomy offices…” Barbara Tuchman paints the picture: “Here in a comfortable chair by a large table the modern commander overlooks the whole battlefield on a map. From here he telephones inspiring words and here he receives the reports from army and corps commanders and from balloons and dirigibles which observe the enemy’s movements.”

However!
“Reality marred this happy picture.” And the “inspiring words” were “never part of [Schlieffen’s] equipment and even if they had been would have been lost in transmission.” Why? “Belgians cut telephone and telegraph wires; the powerful Eiffel Tower wireless station jammed the air waves so that messages came through so garbled they had to be repeated three or four times before sense could be made of them.”

#19. THE PRINTING (aka COMMUNICATIONS) BUCKET. “On that Sunday, August 30 . . .  the day the French government was warned to leave Paris, England received a shock since known as the ‘Amiens dispatch.’ Headed with initial exaggeration, ‘Fiercest Fight in History,’ it appeared with awful impact in a special Sunday edition of The Times on the front page…"

“Subheads proclaimed, ‘Heavy Losses of British Troops—Mons and Cambrai—Fight Against Severe Odds—Need for Reinforcements.’ This last phrase was the key; although the dispatch was to arouse an official storm, provoke a furious debate in Parliament, and earned a scolding from the Prime Minister as a ‘regrettable exception’ to the ‘patriotic reticence’ of the press as a whole, it was in fact published with an official purpose."

#20. THE MEETINGS BUCKET. Does this sound like your meetings? “Discussion faltered, pauses grew longer, the embarrassment became painful, and the meeting broke up without having achieved any agreement from the British for combined action.”

When the municipal government of Paris was brought under the authority of the Military Government: 
“At 10:00 a.m. Gallieni assembled his military and civil cabinets in a Council of Defense which was held with everyone standing up and was over by 10:15.” Tuchman adds, “Documents providing the legal basis were already drawn up and lying on the table. Gallieni invited each person to sign his name and immediately declared the Council adjourned. It was the first and last he held.”

THERE'S MUCH MORE!
You’ll find hundreds of poignant quotes, leadership lessons, and mismanagement examples when you read all of Tuchman’s 640 pages. Robert K. Massie wrote the foreword to the 2004 paperback. He notes that the author’s hope was “that people reading her book might take warning, avoid these mistakes, and do a little better. It was this effort and these lessons which attracted presidents and prime ministers as well as millions of ordinary readers.” (Maybe...send this book to your favorite world leader?)

The Preface, written by Tuchman in an anniversary edition of the book, includes her startling comment, “There are no passages I would wish to change.” Perhaps that’s because, as Massie wrote in the foreword, “One of the paragraphs Barbara Tuchman wrote that summer took her eight hours to complete and became the most famous passage in all her work. It is the opening paragraph of The Guns of August…”

TO ORDER FROM AMAZON, click on the title for The Guns of August: The Pulitzer Prize-Winning Classic About the Outbreak of World War I, by Barbara W. Tuchman. Listen on Libro (19 hours, 9 minutes). 


 


YOUR WEEKLY STAFF MEETING QUESTIONS:
1) The insights from The Guns of August are as fresh as today’s headlines. I follow Tevi Troy’s columns and have reviewed his books. Read his Wall Street Journal article from July 2, 2025, "Denial Runs From Egypt in 1967 to Iran Today." The subhead: "Israel’s adversaries have a long history of suffering humiliation and defeat and loudly declaring victory.” Troy discusses truth-telling and mentions “Baghdad Bob” and the Black Knight scene in “Monty Python and the Holy Grail.” Read his article and then ask your team members: “Are we gutsy enough to call out denial and the lack of truth-telling—even in our leaders and board members?"

2) General Jim Mattis, former U.S. Secretary of Defense, writes in Call Sign Chaos, “If you haven’t read hundreds of books, learning from others who went before you, you are functionally illiterate—you can’t coach and you can’t lead.” What’s your reading (or listening) plan this summer?

MORE WAR READS! Download the Table of Contents for Mastering 100 Must-Read Books, by John Pearson with Jason Pearson, and note the five books in “Part 14: Leadership & Management at War.” Also, read my review of the classic 1949 film, Twelve O’Clock High, where Gregory Peck plays an Air Force general tasked with rejuvenating an exhausted and demoralized bomber group in World War II. 
 


    
SECOND READS: Fresh Solutions From Classic Books
You have changed—and your problems have changed—since you read this the first time!

Book #21 of 99: Becoming Trader Joe

For your team meeting this week, inspire a team member to lead your “10 Minutes for Lifelong Learning” session by featuring Book #21 of 99 in our new series, “Second Reads.” The big idea:
REREAD TO LEAD! Discover how your favorite books (and articles) still have more to teach you and the people you’re coaching and mentoring.
 

Becoming Trader Joe: 
How I Did Business My Way 
and Still Beat the Big Guys

by Joe Coulombe with Patty Civalleri (June 22, 2021)
 

In this fascinating book, Trader Joe’s founder, Joe Coulombe (1930-2020) gifted us with MBA-level thinking in leadership, management, retailing, economics, history, and humor—all in 288 fast-reading pages. Imagine Renaissance Man meets Peter Drucker meets The Galloping Gourmet.
   • Read my review (Issue No. 494, Nov. 11, 2021).
   • Order from Amazon.
   • Listen on Libro (7 hours, 32 minutes).
   • Management Bucket #1 of 20: The Results Bucket. (Note: The book actually covers all 20 buckets.) 

“Hairballs” is the title of Chapter 10—and the first line cautions,
“All businesses have problems.” Coulombe’s favorite management quote is from Tex Thornton of Litton Industries: “If all the facts could be known, idiots could make the decisions.” The author writes, “Early in my career I learned there are two kinds of decisions: the ones that are easily reversible and the ones that aren’t.”
 


CLICK HERE FOR BOOKS BY JOHN

    
BATTLE READY! In Chapter 13, "The Crisis Bucket," we quote Peter Drucker: “Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.” (From: The Daily Drucker)


Podcast via AI
The Spy and the Traitor

Click here to listen to the 16-minute AI-generated podcast, featuring two “AI podcasters” who “review” John’s blog, “Leadership Lessons from The Spy and the Traitor." Subtitled “The Greatest Espionage Story of the Cold War,” John le CarrĂ© called Ben Macintyre's book, “The best true spy story I have ever read.” (Read my review here and the leadership lessons here.) Visit here for more AI-generated podcasts. (You'll need a Google account to listen to the podcasts.)


NO WAY!

No way! I would never read a “fun” book and then ask AI to give me “10 Leadership Lessons!” (But I did! LOL!) Read my “value-added blog” with leadership lessons from The Spy and the Traitor: The Greatest Espionage Story of the Cold War. For more book reviews, visit Pails in Comparison Blog.


Founders Keepers

  Issue No. 649 of  Your Weekly Staff Meeting (June 19, 2025)   has this warning about founders: “When it comes to founder weaknesses, you’r...